Legal

Privacy policy

Last updated: 14 November 2026. Template text, to be reviewed before launch. [TBD: legal entity name and address]

Who we are

Vertex Members ("Vertex", "we") runs vertexmembers.com and the @vertexmembers Instagram page. Contact: hello@vertexmembers.com, WhatsApp +971 58 526 0969.

What we collect

When you request a quote we collect your trip details (route, dates, cabin, number of travellers), your name, WhatsApp number, email, any notes you add, and basic technical data such as the page you came from and campaign tags.

How we use it

• To prepare and send you travel options and follow up on your request.
• To pass your request to our travel partner Flight Access, which handles payment, ticketing and booking confirmation.
• To understand which pages and campaigns bring requests, and improve them.

Cookies and advertising

We may use the Meta Pixel to measure visits and quote requests from our ads and social pages. You can limit ad tracking in your browser and Meta account settings.

Sharing

We share your request with Flight Access to arrange your booking, and with service providers who host our site and messaging (such as Cloudflare and WhatsApp). We do not sell your personal data.

Retention and your rights

We keep request data for as long as needed to handle your trip and for our records. You can ask us to access, correct or delete your data at hello@vertexmembers.com.